Many organisations start implementing lean tools as part of their improvement process without thinking through the underpinning business assumptions about how the work actually works, and the people that make it work.

I have spent many years in both manufacturing and service organisations working on how to seed the first steps of improvement so that lean improvement programs can flourish.

It is about growing internal capability from the right base aligned to the overall strategic effort for the organisation.

My approach is about growing the thinking, growing the people and building the systems of work within an organisation focused on customer needs.

One of the greatest challenges is where to start. My extensive experience enables me to help with ensuring effective first implementation steps.

Improve with Lean now offers safety consultancy services to support business to ensure they have safe systems of work required to comply with Workcover requirements.

Our approach is consult with key stakeholders and relevant personal to gather information and then build improved safer workplace systems. The safety expertise, knowledge base and experience of our safety consultant will improve your business safety compliance.

Fiona Hackett has expertise in the development of traffic management plans. Consideration is given to overall pedestrian and site traffic flow, hazard identification, risk assessment and control measures to address all risks. Review of walkways, barriers, blind spots, signage, loading and unloading, parking and vehicle assess, internal work zones are all revised. Compliance with Chain of Responsibility and racking audit requirements, and emergency management procedures are an integral part of the process.